Narrative Warfare
In the information battlefield, controlling the narrative means controlling the outcome. We orchestrate public sentiment, ignite social topics, and build brand reputation.
Narrative operations are a double-edged sword. We provide professional sentiment tools and strategy — not manipulation or fabrication. We uphold: ✓ No fake news or false information ✓ No malicious attacks or defamation ✓ No platform policy violations ✓ All operations based on real events and reasonable interpretation. We help clients “amplify truth, guide discussion, and build reputation” — not “fabricate lies.” Clients bear all legal and ethical responsibility for service use.
Three Pillars of Narrative Operations
Reputation Marketing
Human-operated sentiment engineering — building organic, naturally spreading word-of-mouth effects.
- Social platform traffic deployment
- Forum / PTT / Dcard operations
- Google Reviews / App Store ratings
- KOL/Influencer hype collaboration
- Viral content creation & amplification
- Positive brand sentiment building
Sentiment Monitoring
24/7 real-time brand sentiment monitoring — first to spot crises and opportunities.
- Full-web real-time sentiment monitoring
- Brand volume analysis reports
- Competitor activity tracking
- Crisis early-warning system
- Sentiment analysis & trend prediction
- Key opinion leader identification
Topic Engineering
Build topics from scratch, ignite social discussions, create viral propagation.
- Topic discovery & planning
- Buzz creation & amplification
- Current event hijacking marketing
- Controversial topic operations
- Multi-platform simultaneous ignition
- Long-tail effect maintenance
💬 Reputation Warfare Tactics
Human-operated, organic spread — building positive brand sentiment.
Social Traffic Deployment
Deploy real accounts across Facebook, Instagram, Threads, TikTok, Dcard — naturally discuss the brand, share experiences, guide discussion direction. All real accounts, real interactions.
Forum Topic Operations
PTT, Dcard, Mobile01 — key opinion battlegrounds. We post, reply, upvote to create buzz and guide discussion. Multi-account coordinated ops push topics to trending.
Review & Rating Ops
Google Maps, Google Play, App Store ratings directly impact consumer decisions. Human-written reviews — boost ratings, dilute negative reviews, build positive reputation. Every review carefully crafted for authenticity.
Viral Content Production
Carefully designed resonant content (unboxing, reviews, comparisons) with amplification support — rapid engagement accumulation (likes, comments, shares) pushing to trending.
KOL Collaboration Hype
Partner with influencers, bloggers, YouTubers to amplify brand messaging. Combined with engagement support creating buzz atmosphere — more people see and join the discussion.
Negative Review Defense
Against negative reviews or attacks, deploy rational rebuttals, share positive experiences, dilute negative volume. Multi-angle opinion balancing to protect brand image.
📊 24/7 Sentiment Intelligence
Full-web monitoring — real-time control of brand sentiment and crises.
Full-Web Monitoring
Real-time monitoring of social platforms, forums, news sites, blogs, YouTube — tracking all brand-related discussions. Nothing escapes our radar.
Volume Trend Analysis
Track brand volume changes — analyze peaks and valleys. Which events trigger discussion? Which topics get most attention? Data-visualized, crystal clear.
Sentiment Detection
AI-powered analysis of every discussion’s sentiment (positive/neutral/negative), calculating brand favorability. Real-time sentiment direction, catching potential crises.
Crisis Early Warning
When negative volume suddenly spikes, sensitive topics emerge, or hostile comments appear — instant alerts. Act before crises spread.
Competitor Tracking
Simultaneously monitor competitor volume and discussions. What marketing are they running? What crises hit them? What positive reception? Know thy enemy.
KOL Identification
Identify the most influential accounts in discussions (high engagement, high reach, high influence). Potential partners — or risk sources to monitor.
Narrative Operations SOP
Diagnosis & Goal Setting
Understand brand status, competitive landscape, target audience. Set clear operation goals (boost volume, improve image, competitive response, crisis management).
Topic Planning & Content Design
Plan topic angles, content formats, propagation paths. Design resonant or controversial content, prepare multiple test versions.
Traffic Deployment & Platform Setup
Deploy accounts on target platforms, build account credibility. Plan posting times, reply strategies, interaction patterns for natural-looking operations.
Topic Ignition & Amplification
Synchronized content release at optimal timing, rapid engagement follow-up (likes, comments, shares, upvotes), creating heat. Guide discussion direction, control narrative flow.
Monitoring & Real-Time Adjustment
Real-time topic tracking — volume, sentiment, spread path. Adjust strategy based on actual response, suppress unfavorable discussion, amplify favorable discussion.
Performance Analysis & Optimization
Compile operation data (reach, engagement, volume, sentiment), analyze successes and failures. Complete report as optimization basis for next operation.
Battle-Tested Operations
Negative Review Crisis: 3.2 → 4.6 Stars
Chain restaurant’s Google Maps rating crashed from 4.5 to 3.2 due to a single store’s service issues. Deployed 200+ real accounts writing positive reviews, guided satisfied customers to leave ratings, rationally responded to malicious reviews. 3 months: rating restored to 4.6, negative ratio from 45% to 8%, foot traffic +30%.
Product Launch: 500K Reach Viral Post
New health supplement brand — zero awareness. Created “user experience” unboxing posts on Dcard/PTT, engagement support creating “everyone’s talking about it” atmosphere, pushed to trending, cross-platform amplification on IG/FB. Single viral post: 500K reach, 8,000+ interactions, 3,000 boxes sold in launch month.
Competitor Attack: Crisis Contained in 48hrs
Client was under malicious competitor attack — fake negative reviews flooding forums. Monitoring system detected anomaly immediately, traced attack source to competitor. Deployed rational rebuttals, published real testimonials, reported malicious accounts. Crisis contained in 48 hours, brand image preserved, actually gained favorability from active response.
Service Plans
- Social traffic deployment (50-200 accounts)
- Forum operations (PTT/Dcard)
- Review/rating ops (Google/App)
- Viral content & amplification
- 10-20 content pieces/month
- Weekly data reports
- 24/7 full-web monitoring
- Brand volume trend analysis
- Sentiment analysis & crisis alerts
- Competitor activity tracking
- Daily sentiment briefings
- Monthly deep analysis report
- Complete topic planning & execution
- Multi-platform simultaneous ignition
- Coordinated amplification ops
- KOL collaboration hype
- Real-time monitoring & adjustment
- Full performance report
* Pricing adjusted based on brand scale, operation difficulty, and platform count
* Customizable bundled service packages available
Ready to Control Your Brand Narrative?
Whether building reputation, monitoring sentiment, or igniting topics — we deliver the most professional narrative operations.